Terms and Conditions

Welcome to our website. By accessing or purchasing from our website, you agree to the following Terms and Conditions. These terms apply to all users, including interior designers, architects, retailers, and individual buyers.

Products

All our rugs are handmade by skilled artisans. Due to the handmade nature of our products, slight variations in color, texture, and size may occur, which makes each rug unique.

We also provide custom rug manufacturing services based on the design, size, color, and material requested by the client.

Orders

Once an order is placed, you will receive an order confirmation via email. Custom orders are processed only after confirmation of design, size, and specifications.

For custom rug orders, production begins once the order is confirmed and required payment is received.

Pricing

All prices listed on the website are subject to change without prior notice. Prices do not include customs duties or import taxes that may apply in the buyer's country.

Intellectual Property

All designs, images, content, and materials on this website are the intellectual property of our company and may not be copied or reproduced without written permission.

Handmade Product Disclaimer

Because our rugs are handmade, slight variations in color shades, weaving patterns, or dimensions are considered normal and are not considered defects.

Limitation of Liability

We are not responsible for any damages caused by improper use, cleaning, or installation of the rugs.